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Privacy Policy

Last updated: September 16, 2025
 

Lauren Colenso-Semple (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

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1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information (such as your name, email address, phone number, billing/shipping address, and payment details if you make a purchase or booking).
     

  • Non-Personal Information (such as browser type, device information, IP address, and website usage data collected through cookies or analytics tools).
     

 

2. How We Collect Information

We collect information in a few ways:

  • When you voluntarily fill out forms (e.g., contact forms, newsletter sign-ups, purchases).
     

  • Automatically through cookies and similar technologies that track site usage.
     

  • From third-party tools we use to run our business (e.g., payment processors, email marketing services).
     

 

3. How We Use Information

We use the information we collect to:

  • Provide and improve our services.
     

  • Communicate with you (such as responding to inquiries, sending updates, or delivering newsletters).
     

  • Process transactions and deliver products/services you purchase.
     

  • Analyze website usage to improve performance and user experience.
     

  • Send occasional marketing messages (if you’ve opted in).
     

 

4. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

  • Trusted third-party service providers (such as payment processors, shipping providers, or email platforms) who help us operate our business.
     

  • Legal authorities if required to comply with the law or protect our rights.
     

 

5. Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some features of the site may not work properly.

 

 

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.
     

  • Opt out of marketing communications at any time (by clicking “unsubscribe” in our emails).
     

  • Request details about how your information is used.
     

 

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no online system can be guaranteed 100% secure.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a new “last updated” date.

 

9. Contact Us

If you have questions about this Privacy Policy, you can contact us at:

Lauren Colenso-Semple
drlaurencs@gmail.com
 

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